Regional Manager, Northern Saskatchewan
Location: Meadow Lake Area, remote work with frequent travel within the province (some overnight travel required)
Job Status: Full-Time Position, Monday to Friday
We are seeking a full-time Regional Manager to support, grow, and promote the Talking Stick program in Saskatchewan. To learn more about the program visit my.talkingstick.app
ABOUT THE COMPANY
TryCycle is a proudly Canadian company that is passionate about developing digital health solutions and programs that promote human connection through technology. Our mission is to create innovative solutions that reduce barriers to care, helping to improve their overall health and well-being. Established in 2017, the company is headquartered in Ottawa, with offices in Toronto and Saskatoon.
In 2022, TryCycle launched the Talking Stick program in partnership with the Federation of Sovereign Indigenous Nations. The Talking Stick platform is powered by a workforce of (200) Indigenous Peer Advocates, who provide support and comfort to guests through an anonymous chat app. A team of Regional Managers across the province is helping to facilitate the adoption and growth of the program as a By Indigenous, For Indigenous program.
As the Regional Manager (Northwest), you will play a key role in promoting and supporting the growth of Talking Stick and other First Nations programs in the Northwest regions of Saskatchewan. The Regional Manager is responsible for supporting all aspects of program delivery, program management, communications, and reporting for their designated region of communities.
The Regional Manager will build awareness, momentum, and support for Talking Stick and other First Nations programs as required. This is an intermediate-level position that requires a high degree of accountability, ownership, and interpersonal management skills.
Additionally in this role, you are responsible for training and providing oversight to a regional team of Indigenous Peer Advocates (approximately 20-30 people), while ensuring a safe and collaborative work environment for everyone. You will engage in proactive communications with Peer Advocates, directing their day-to-day work, and removing any challenges or obstacles, especially those having to do with safety and service delivery, while ensuring their efforts adhere to the program’s needs.
This position requires frequent travel, including long-distance drives for in-person meetings, presentations, and community/school visits across the Province. Some overnight travel is required.
TYPICAL DUTIES AND RESPONSIBILITIES
- Reports to the Provincial Director and works closely with other Regional Managers, to drive program engagement and growth
- Organizes and delivers presentations to communities, schools, health organizations, and other related indigenous organizations and groups in the region/province
- Collaborates with the Provincial Director as a liaison to Tribal Councils and Chiefs, in support of promoting the program goals
- Develops and maintains strong relationships with communities, schools, health authorities, media, and partner organizations
- Monitors and communicates program progress, risks, and opportunities, and provide regular written reports for your Region, including weekly work plans and a monthly report to the Provincial Director
- Contributes and collaborates on all aspects of program delivery, program management, marketing, education, and awareness building
- Supports the process of recruiting, interviewing, hiring, and training Peer Advocates for the Talking Stick program and other projects/programs as required
- Provides oversight, and day-to-day team building with Peer Advocates, including regular check-ins, coaching, and performance management
- Contributes and collaborates in the development of training and communications materials for Peer Advocates and communities
- Ensures adherence to the financial and personnel policies of TryCycle
- Maintains an up-to-date record of all contacts for your Region, utilizing HubSpot and/or other tools as required *training will be provided
- Establish and maintain strong relationships with Indigenous communities, Indigenous-led organizations, and partner organizations.
- Ensure that the program’s objectives are met while incorporating ongoing learning, reflection, and feedback from the community.
- Be knowledgeable about and able to navigate the cultural dynamics of both the private and public sectors, with a particular focus on Indigenous communities.
- In addition to the responsibilities listed, this position may also require the performance of other job-related duties as assigned.
- Dene or Cree speaker is preferred
- Excellent verbal and written communication skills
- Excellent interpersonal skills (listening, patience, reliability, respect)
- Excellent time management skills with a proven ability to meet deadlines
- Strong organizational skills and attention to detail
- Strong supervisory and listening skills
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- Post-secondary degree, certificate or diploma in a relevant field would be an asset
- A combination of education and experience will be considered
MANDATORY OCCUPATIONAL REQUIREMENTS
- Must reside in Saskatchewan, in the assigned region/area
- Must identify as Indigenous and provide Proof of Status
- Must have a valid Class 5 driver’s license, a satisfactory driving record, and access to your own vehicle
- Must demonstrate cultural competence, including knowledge and understanding of First Nations protocols, customs, culture, ceremony, and history.
- Ability and confidence to present to small and large groups, to audiences of all ages, in person and virtually
- At least two year’s experience at a Program Coordinator level or higher
- Experience working with Microsoft Office software
- Experience working with First Nations Tribal Councils, Chiefs, and Communities.
- Salary is $70,000.00 per year
- Health Benefits Plan
- Paid vacation, flex/health days, and a Birthday Perk (!)
HOW TO APPLY
Submit your cover letter and resume by July 14, 2023 to: firstname.lastname@example.org
We encourage all Indigenous people of Canada to self-identify in their application.