Cookies Notice

Last updated: February 2024

When you visit the TryCycle Data Systems Inc.’s (“TryCycle”) Websites, located at https://trycycle.ca, https://talkingstick.app, https://my.tetherall.io, https://trycyclehouse.ca and at https://theburnsway.ca (collectively, the “Websites”), TryCycle and authorized third parties use cookies to collect information about you. This Cookie Notice sets out how TryCycle and third parties we authorize use cookies when you interact with our Websites.

This Cookie Notice should be read along with our Privacy Notice, which describes how TryCycle collects, uses, and discloses personal information collected through the Websites, as well as the rights Website visitors and users of the TetherAll platform have with respect to their personal information and personal health information.

What are Cookies?

Cookies are small pieces of data (text files) that are saved on your computer or mobile device when you visit our Websites so that information can be saved between visits, such as your login credentials or language preferences.

Cookies may be temporary (or “session”) cookies, which are only in use while you visit our Websites and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave our Websites, and are removed once you delete them manually or your browser deletes them after a period of time.

Cookies that are set by us are called first-party cookies, and cookies set by a different company than TryCycle are called third-party cookies.

What kinds of Cookies are used on the Websites?

Our Websites use the following types of cookies:

Strictly necessary cookies

These cookies are necessary for the Websites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the Websites to not function properly.

Our Websites and applications do not use strictly necessary cookies.

Performance cookies

These cookies gather information about how visitors use the Websites and monitor the Websites’ performance. For example, performance cookies tell us which pages are popular, monitor traffic to our Websites and compile anonymous analytic information. Performance cookies can also be used to identify and remedy operational problems with the Websites. We use various tools for these purposes:

Clicky Analytics: We use Clicky Analytics to learn more about visitors and their activities on our Websites. To provide this service, Clicky Analytics will use cookies to collect certain information about your activity on our websites at https://trycycle.ca, https://theburnsway.ca and https://talkingstick.app including but not limited to information regarding your visit (such as the pages you visit and length of your visit), information about your device (such as your IP address), how you got to the Websites, and other information about your visits. The cookies used for this are NOT tracking cookies and your information is NOT associated with other third parties or shared with other companies such as Google, Facebook, Amazon, X/Twitter, TikTok, or similar.

PostHog Analytics: We use PostHog Analytics to learn more about visitors and their activities on our Websites. To provide this service, PostHog Analytics will use cookies to collect certain information about your activity on our websites at https://tetherall.io and https://my.talkingstick.app/, including but not limited to information regarding your visit (such as the pages you visit and length of your visit), information about your device (such as your IP address), how you got to the Websites, and other information about your visits. The cookies used for this are NOT tracking cookies and your information is NOT associated with other third parties or shared with other companies such as Google, Facebook, Amazon, X/Twitter, TikTok, or similar.

Cookie Provider

Name of Cookie

Function

First-Party or Third Party

Duration

Clicky _first_pageview Stores which page was visited first First 10 minutes
Clicky _heatmaps_g2g_101422988
_heatmaps_g2g_101417636
Stores where visitors click on website First 10 minutes
Clicky _referrer_og Stores the external referrer for a visitor, so that on future visits the same referrer will be attached to their sessions First 30 days
Clicky _utm_og Stores and tracks visits across websites First 30 days
Clicky _no_tracky_101422988
_no_tracky_101417636
Manages Website data transmission bandwidth First 1 hour
Clicky PHPSESSID Provides functions across pages First 1 year
PostHog ph_phc_VTIbnoZ4UoqUimUszPxnaKOXCwhhMY3JFmxbHEj2t0X_posthog Stores information regarding visitor’s behavioural patterns during site visit First Deleted when session ends
PostHog ph_sTMFPsFhdP1Ssg_posthog Stores information regarding visitor’s behavioural patterns during site visit First 1 year
PostHog ph_current_project_token Stores information regarding visitor’s behavioural patterns during site visit First 1 year
PostHog ph_current_instance Stores information regarding which server the PostHog software should send information to First 1 year
PostHog ph_current_project_name Stores information regarding visitor’s behavioural patterns during site visit First 1 year
PostHog posthog_csrftoken Protects against unauthorized or malicious requests First 1 year
TryCycle _wpfuuid Stores a unique user ID First 11 years

Note: Cookies that include “101422988” in the name indicate trycycle.ca specific cookies and “101417636” indicate theburnsway.ca cookies.

Functionality Cookies

These cookies are used to recognize and remember your preferences. For example, functionality cookies may use information, such as your language preferences, to make sure that you arrive at a version of our Websites that will provide you with a continuous experience.

Cookie Provider Name of Cookie Function First Party or Third Party Duration
TryCycle Wp-wpml_current_language Used to provide the user’s preferred language First 1 day

Targeting Cookies

We do not allow third parties to use tracking or targeting cookies on our Websites.

How can I manage my Cookies preferences?

You can manage your cookie preferences by using the Digital Advertising Alliance of Canada’s opt-out tools. This page will also provide many other privacy-related options beyond just cookie management and will provide a valuable reference for your activity across most of your digital platforms.

Contact us

Please direct any questions or comments about this Cookie Notice to our Chief Privacy Officer, Geoff Schaadt, by e-mail at privacy@nulltrycycle.ca.