TetherAll

TetherAll

TetherAll is a behavioural health gap-management platform designed to keep people connected between counselling sessions—when support is often most needed. The platform is customizable, allowing practitioners to define engagement based on clinical needs and workplace policies.

Client engagement is intentionally light, typically five to ten minutes per week. Clients opt in to receive brief check-in messages several times per week, with responses taking one to three minutes. Responses are securely delivered to a private practitioner dashboard, with optional alerts when elevated risk is identified.

This model enables proactive care, allowing practitioners to manage caseloads based on daily indicators rather than waiting for scheduled appointments. Without tools like TetherAll, disengagement often goes unnoticed until a missed appointment, relapse, reoffending, or worse. TetherAll surfaces risk earlier, when timely intervention is still possible.

Clients cannot initiate contact through the platform. Instead, practitioners reach out when indicators suggest support is needed. While counterintuitive, this reflects a clinical reality: many individuals are not always capable of self-advocacy. When practitioners initiate contact, clients often feel unexpectedly supported.

Practitioners can select from clinically validated instruments including PHQ, BAM, GAD, ACE, and others, tailoring assessments to each client. Clients feel supported knowing someone is paying attention, while practitioners can triage care more effectively—prioritizing immediate need and spacing appointments where appropriate.

TetherAll improves outcomes without increasing burden. Fewer appointments are missed, and fewer relapse or self-harm events occur when clients remain connected between visits.

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